Job Timeline (Ref 23599-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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HSL rise recline chair Remote Repair Details

Manufacturer : HSL rise recline chair

Customers Fault Description : Button for footrest operation faulty, has left the footrest unable to be retracted.

Remote Fixer Repair Response (see below) :

This remote arrived safely and on inspection was found to have a large amount of contamination over the PCB and cracked solder joints as a result (see image)

The print was cleaned, and the solder reflowed. 

A component test was carried out as well as a cable test with no further issues found.

Remote Images