Job Timeline (Ref 23600-20)
No Fault Found
A Timeline of this job can be seen below.
Arrived - 16-Dec-2024Remote Inspected
No Fault Found
Awaiting Return Postage Payment
Repair Engineer : Martin Smith
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Falmec Black FAL-105080053 Remote Repair Details
Manufacturer : Falmec Black
Model : FAL-105080053
Customers Fault Description : The + buttons on both of the controls are not working. Looks like they have been used a lot, but each control has only lasted no more then 2 years.
Remote Fixer Repair Response (see below) :
These two Extractor fan remote controls arrived safely and on inspection both had cracked vinyl covers but when tested both were found to be functioning as normal on all buttons. The remote that was sent with the batteries included was found to have dead batteries where the remote would shut off after a button press due to having very low power. Once new batteries were inserted the remote was found to function as normal, the top button must be pressed in the centre due to the cracked vinyl, but it will work and isn't a fault (see images)
As per our sites service details all return postage fees are fixed at £6 - all items are return by Tracked methods to reduce the risk of loss or damage!
Remote Images