Luxman and Quad RA 18 Remote Control Repair

Job Timeline (Ref 23751-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Luxman and Quad RA 18 Remote Repair Details

Manufacturer
Luxman and Quad
Model
RA 18
Customer's Fault Description
volume button turns up butt the down button doesn't reduce the volume
Remote Fixer Repair Response

These two remote controls arrived safely and on testing the quad remote was initially transmitting but after a minute of testing the remote would die.

This was opened and there were bad solder joints on the terminals and the IR LED was reading erroneous.  The solder was reworked and the IR LED replaced which restored full functionality. 

The Luxman remote was confirmed to have a faulty down volume button, this was the button itself, once replaced full functionality was restored.

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Luxman and Quad RA 18 Remote Control - Front Image