Job Timeline (Ref 23843-20)
Item Repaired - Awaiting Payment
A Timeline of this job can be seen below.
Arrived - 03-Feb-2025Fault Diagnosed
Remote Repaired awaiting Payment
Repair Engineer : Martin Smith
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John Lewis (Koell) Cooker Hood Remote Repair Details
Manufacturer : John Lewis (Koell)
Model : Cooker Hood
Customers Fault Description : Remote stopped working
Remote Fixer Repair Response (see below) :
This Cooker Hood (JLCEILHD87) remote arrived safely and on testing was foudn to be dead. the supplied batter was totally drained. Wehn a replacement battery was fitted the battery would get very warm.
When opened there was a scratch in the print caused by one of the terinals scratching against the print. This was shorting out the battery causing it to drain and overheat.
The print was reworked using solder mask and the terminal bent slightly to prevent further shorting.
Full functionality was restored.
A Duracell battery will be supplied fitted on return.
The total price as per our sites fixed price policy is £20 plus postage/packing (£26 in total) - all items are return by Tracked methods to reduce the risk of loss or damage!
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