Job Timeline (Ref 23843-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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John Lewis (Koell) Cooker Hood Remote Repair Details

Manufacturer : John Lewis (Koell)

Model : Cooker Hood

Customers Fault Description : Remote stopped working

Remote Fixer Repair Response (see below) :

This Cooker Hood (JLCEILHD87) remote arrived safely and on testing was foudn to be dead. the supplied batter was totally drained.  Wehn a replacement battery was fitted the battery would get very warm.

When opened there was a scratch in the print caused by one of the terinals scratching against the print.  This was shorting out the battery causing it to drain and overheat.

The print was reworked using solder mask and the terminal bent slightly to prevent further shorting.

Full functionality was restored.

A Duracell battery will be supplied fitted on return. 

Remote Images