Job Timeline (Ref 23844-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 03-Feb-2025Remote Inspected
No Fault Found
Postage Payment Received
Returned - 04-Feb-2025
Repair Engineer : Martin Smith
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Qvis Remote Repair Details
Manufacturer : Qvis
Customers Fault Description : Complete failure
Remote Fixer Repair Response (see below) :
This CCTV monitor remote control arrived safely and on initial testing was found to send an erratic signal. This was due to the battery used. Once an Energizer battery was fitted normal functionality was resumed. The battery was swapped a few times and each time the symptoms returned with the cheap battery.
The customer is to test the remote with a CR2025 Energizer battery on return.
Remote Images
