Job Timeline (Ref 24498-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 21-Apr-2025Fault Diagnosed
Remote Repaired
Payment Received
Returned - 28-Apr-2025
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)
Merlin M872 Remote Repair Details
Manufacturer : Merlin
Model : M872
Customers Fault Description : It does not work properly, if pressed about 20 times it may work once, the light always flashes when the button is pressed, have tried new batteries and have tried standing right next to the motor/antenna cable. I did remove the plastic cover and upon inspection could see there is a loose pin in what looks a resistor. Tried wiggling it to make sure there was contact and did get it working temporarily but is not working again.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was intermittent, there was a dry joint found which was causing the issue, this was resoldered and then the buttons replaced.
Full functionality was restored.
Remote Images
