Job Timeline (Ref 8270-20)

A Timeline of this job can be seen below.

Arrived - 24-Nov-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Dec-2020
Repair Engineer : Martin Smith
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Gazco G30-zrrs Remote Repair Details

Manufacturer : Gazco

Model : G30-zrrs

Customers Fault Description : Remote and receiver

It only works when you’re about 2 to 5 cm away from the fire receiver with the remote when sitting in the chair it will not work we have change the batteries and still not working

Remote Fixer Repair Response (see below) :

This fireplace control and receiver arrived safely and on testing the remote was transmitting as per normal but the receiver had limited range response.  This was found to be due to a faulty transducer in the receiver itself.

This transducer was replaced which restored full functionality. 

No issue was found with the remote itself. 

Remote Images