Job Timeline (Ref 8686-20)


All repairs are fixed price at £20 plus postage
Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 18-Jan-2021
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 27-Jan-2021
Repair Engineer : Martin Smith
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Gutmann Remote Repair Details

Manufacturer : Gutmann

Customers Fault Description : On off button not working

Remote Fixer Repair Response (see below) :

This cooker extractor remote arrived safely and on testing was confirmed to have sluggish button response and also a random blip would be transmitted without a button being pressed.

On opening the issue was found to be due to a very large amount of corrosion due to contamination (see image).  The print was reworked which restored full functionality to the control.  The remote still sends out a random "blip" every 5 seconds but this is not a coded signal so should not effect the code but may drain the batteries quicker than usual.

As a result a clone has also been supplied as a backup in case the original becomes unstable.  See below for an image of the clone supplied.

 clone remote

Fan Controller Testing Video


Remote Images

Gutmann  Remote Control - Front Image

Gutmann  Remote Control - Inside Image

Gutmann  Remote Control - Back Image