Job Timeline (Ref 8696-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 18-Jan-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 27-Jan-2021
Repair Engineer : Martin Smith
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GUTMANN Remote Repair Details
Manufacturer : GUTMANN
Customers Fault Description : Remote stopped working recently, I have replaced the batteries CR2032 3V x 2. Extractor is operational on a manual basis.
Remote Fixer Repair Response (see below) :
This Gutmann extractor remote arrived safely and on testing was confirmed to be dead.
On opening there was some contamination over the button array, this contamination was shorting out some contacts meaning there was no button response. The contamination was cleared and full functionality was restored.
Fan Controller Testing Video
Remote Images