JVC Remote Control Repair

Job Timeline (Ref 8817-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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JVC Remote Repair Details

Manufacturer
JVC
Customer's Fault Description
The remote has 70 buttons (37 are hidden within the slide feature of the hand set). Only 4 are now working. On/off, Open/Close (Dvd tray) Muting and Audio Vol. All others began working intermittently but have now failed all together. I cannot play, pause, ff, rr, change surround settings or switch sources etc.
Remote Fixer Repair Response

This JVC DVD Cinema System Remote Control RM-STHS5R arrived safely and on inspection the battery cover is missing its fixing flap meaning it does not stay in position properly, this cannot be replaced as spares are not available and does not effect functionality.

On testing the select switch at the side was found not to actualte, this meant that changing the function of the remote from Audio, TV or VCR was not possible.  This was due to a faulty switch, this was replaced which restoerd partial functionality.  It was then found that the power  / i audio and open/close buttons were non responsive.  This was due to worn contacts, these were reworked which restored full functionality.

Every button now responds correctly when tested using its correct mode (audio, tv or vcr) see testing video. 

DVD / Blu-Ray Controller Testing Video

Remote Control Repair Testing Video

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

JVC   Remote Control - Front Image

JVC   Remote Control - Inside Image

JVC   Remote Control - Back Image