Job Timeline (Ref 8871-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 08-Feb-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 20-Feb-2021
Repair Engineer : Martin Smith
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BT Remote Repair Details
Manufacturer : BT
Customers Fault Description : Some keys require several presses to work.
Remote Fixer Repair Response (see below) :
These 2 phones - Freestyle 1025 arrived safely and on inspection both the button contact pads had signs of wear and sluggish response on some buttons.
All button conductive pads were replaced which restored full functionality. One of the phones also had signs of contamination inside, this was all cleaned up.
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