Job Timeline (Ref 9070-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 26-Feb-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 05-Mar-2021
Repair Engineer : Martin Smith
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Mertik Maxitrol Remote Repair Details
Manufacturer : Mertik Maxitrol
Customers Fault Description : It may have fallen of the table and in any case had old batteries in it. Have put in 2 x AAA new batteries but nothing comes up on the screen and the fire does not light.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was confirmed to be dead.
This was due to the usual problem whereby a SMD diode detaches from the PCB. The diode was replaced which restored full functionality.
Remote Images