Job Timeline (Ref 9087-20)

A Timeline of this job can be seen below.

Arrived - 27-Feb-2021
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 08-Mar-2021
Repair Engineer : Martin Smith
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Adjustamatic Remote Repair Details

Manufacturer : Adjustamatic

Customers Fault Description : The wires are so loose I’m not sure if they’re fixable. - it’s intermittent sometimes the light comes on and I can adjust my bed for a second but they soon shut off again, moving the wire around can make the difference with it being on and off too. It’s the wiring I think.
But I’m trying as I have restricted mobility and need to raise my legs

Remote Fixer Repair Response (see below) :

These two controllers arrived safely and on inspection one was found to have a badly damaged cable and when opened was full of contamination inside.  This control cannot be repaired due to the amount of damage.

The other controller was opened and the plug for the cable was found t obe half hanging off the socket, the plug was re-seated firmly back in place and hot melted to prevent it coming away again.  The customer is to test the remote fully on return. 

Remote Images