Job Timeline (Ref 9108-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 01-Mar-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 09-Mar-2021
Repair Engineer : Martin Smith
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Dimplex Remote Repair Details
Manufacturer : Dimplex
Customers Fault Description : No longer will turn the fire off. Has problems in not always turning fire on.
Remote Fixer Repair Response (see below) :
This Dimplex control arrived and on testing was confirmed to have non responsive buttons.
When opened there was a large amount of contamination over the button array causing a resistance. The PCB and button array was cleared of all contaminants which restored Full functionality.
Fireplace Controller Testing Video
Remote Images
