Job Timeline (Ref 9217-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 18-Mar-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 30-Mar-2021
Repair Engineer : Martin Smith
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Arcam Solo V1 Remote Repair Details
Manufacturer : Arcam
Model : Solo V1
Customers Fault Description : Remote does not work. Tried new batteries, but old ones were starting to gunk. I used the remote 2 weeks ago and have tried cleaning the contacts .
Remote Fixer Repair Response (see below) :
This Arcam remote arrived safely and on testing was confirmed to be dead.
On opening there was signs of corrosion on the main PCB from a battery leak. The print was cleared of all contaminants and a couple of suspect joints were re-soldered. This restored full functionality.
Hi Fi System Controller Testing Video
Remote Images
