Job Timeline (Ref 9277-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 29-Mar-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 13-Apr-2021
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)
Phillips Remote Repair Details
Manufacturer : Phillips
Customers Fault Description : Has stopped turning the TV on, so not sure if more buttons are broken, but it doesn’t turn the tv on
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was confirmed to be dead.
On opening there was a very large amount of sticky contamination over much of the PCB and button array. This was all cleaned up but the dead issue remained. Eventually the main IC was found to be at fault, a replacement IC has been ordered. The IC arrived (along with a replacement PCB, rather than just change the IC the entire board was replaced which restored full functionality.
TV Controller Testing Video
Remote Images
