Job Timeline (Ref 9381-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 07-Apr-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 21-Apr-2021
Repair Engineer : Martin Smith
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BellFires Remote Repair Details
Manufacturer : BellFires
Customers Fault Description : Doesn't do anything. Can't be turned on. That prevents the fire from being used, because there is no other way of starting the fire.
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on testing was confirmed to be dead.
This was due to a SMD diode breaking away from the board. This was replaced which restored full functionality.
Remote Images
