Concern For Comfort Remote Control Repair

Job Timeline (Ref 9480-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Concern For Comfort Remote Repair Details

Manufacturer
Concern For Comfort
Customer's Fault Description
Head raising Button missing
Remote Fixer Repair Response

This bed controller arrived safely and on inspection was confirmed to have a button missing.  A search was carried out for a replacement but the original button arrays are not available anymore.

A suitable button was found, this is slightly taller than the original and is blue in color, the customer was contacted to ask if it was ok and was confirmed to carry out the repair as long as the functionality is returned.

The button was fitted and full functionality was restored. (See testing video)

Adjustable Bed Controller Testing Video

Remote Control Repair Testing Video

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Concern For Comfort  Remote Control - Front Image

Concern For Comfort  Remote Control - Back Image