Job Timeline (Ref 9682-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 18-May-2021Remote Inspected
No Fault Found
Postage Payment Received
Returned - 27-May-2021
Repair Engineer : Martin Smith
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Klarstein Remote Repair Details
Manufacturer : Klarstein
Customers Fault Description : Buttons stick and now don’t work at all.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to be transmitting on each button press as per normal operation.
The control was opened to check for defects and an internal screw was found to be loose and flying around inside the controller. It is possible that this shorted out parts of the PCB but as we have not seen a fault it is not definite. The screw was refitted into place.
The button caps can sometimes "stick" in but a gentle tap on the cap should release this, this is due to the button caps themselves which is not available as a spare but technically shouldn't effect functionality.
This item has been classed as no fault found. A Duracell CR2025 battery has been supplied fitted on return to eliminate the possibility of a battery fault.
Fan Controller Testing Video
Remote Images
