Dimplex Remote Control Repair
Job Timeline (Ref 9847-20)
Independent Repair Service Notice:
We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website.
All items are customer-owned devices sent to us for professional repair services.
Brand names and logos are used for identification purposes only.
Dimplex Remote Repair Details
Manufacturer
Dimplex
Customer's Fault Description
The remote will switch on the fire and shows a red LED light when doing this. Nothing happens when you try to switch off the fire
Remote Fixer Repair Response
This Dimplex Optimyst Silverton SVT20 remote arrived safely and on testing was found to have a faulty button (right side button)
This was found to be the button itself. A replacement was fitted which restored full functionality.
A Duracell battery has been included fitted on return.
Fireplace Controller Testing Video
Remote Control Repair Testing Video
Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

