Dimplex Remote Control Repair

Job Timeline (Ref 9847-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

Book a Repair
Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Dimplex Remote Repair Details

Manufacturer
Dimplex
Customer's Fault Description
The remote will switch on the fire and shows a red LED light when doing this. Nothing happens when you try to switch off the fire
Remote Fixer Repair Response

This Dimplex Optimyst Silverton SVT20 remote arrived safely and on testing was found to have a faulty button (right side button)

This was found to be the button itself.  A replacement was fitted which restored full functionality. 

A Duracell battery has been included fitted on return. 

Fireplace Controller Testing Video

Remote Control Repair Testing Video

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Dimplex  Remote Control - Front Image

Dimplex  Remote Control - Back Image