Job Timeline (Ref 1384-1644)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 01-Dec-2015
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 02-Dec-2015
Gazco Riva Remote Repair Details
Manufacturer : Gazco Riva
Customers Fault Description : The remote was placed on top of the fire & the heat has affected the case of the remote and subsequently the buttons are no longer fixed in place, however the remote is still controlling the fire.
This remote arrived safely and upon opening the package the buttons were loose and not attached to the remote.
This was due to a melted and distorted back of the remote as per the customers description.
The back was replaced (with a black back as silver was not available), the pcb and buttons were refitted and full functionality was restored.
Remote Images