Job Timeline (Ref 1828-2146)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 03-Oct-2016
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 10-Oct-2016
Mertik Maxitrol G30-ZRRS (Receiver) & G30-ZRHS (Transmitter) Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : G30-ZRRS (Receiver) & G30-ZRHS (Transmitter)
Customers Fault Description : The receiver in the fire is not registering the 'up' command from the remote control and is not opening the gas valve as required. Both buttons register as operational on remote, they both illuminate the LED on the remote. The receiver illuminates with the 'down' command from the remote but not with the 'up' command.
This remote and receiver arrived safely and as per the customers fault description was found to not be transmitting on the up channel.
This was found to be the usual problem with the frequency crystals. These were replaced in bot h the remote and the receiver and full functionality was restored.
Remote Images