Concern for Comfort Remote Control Repair
Job Timeline (Ref 2166-2525)
Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
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All items are customer-owned devices sent to us for professional repair services.
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Concern for Comfort Remote Repair Details
Manufacturer
Concern for Comfort
Customer's Fault Description
Just does not function now
This Bed controller arrived safely and on testing was found not to be transmitting on various buttons (mainly the right column of buttons which are likely the most common used), also the red led was not illuminating on any button press at all.
The issue with the buttons was that the conductive pads had become worn down over time, the buttons were reworked and full functionality was restored to all buttons.
Please note that the Visible red light does not work but does not effect functionality, this is a common issue that is caused by a faulty IC which is not available as a spare.
Remote Images

The above images show the actual remote control sent to us by the customer for professional repair services.