Job Timeline (Ref 3502-4068)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 29-Aug-2018
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 30-Aug-2018
valor electric fire 5121963 Remote Repair Details
Manufacturer : valor electric fire
Model : 5121963
Customers Fault Description : the remote control was dropped on the floor and stopped working
This fireplace control arrived safely and on testing was confirmed to be non responsive from any button press.
On opening the IR LED and the oscillator had broken print tracks.
Remote Images