Job Timeline (Ref 3525-4094)

A Timeline of this job can be seen below.

Arrived - 01-Sep-2018
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 13-Sep-2018

GAZCO MERTIK G30 - ZRHSO Remote Repair Details

Manufacturer : GAZCO MERTIK

Model : G30 - ZRHSO

Customers Fault Description : UP button on remote lights the LED and is received by the receiver and causes the gas fire flame to increase but the DOWN button lights the LED on the remote but is not received by the receiver and does not turn down the gas supply to reduce the flame. All batteries changed and examined by BRITISH GAS SERVICE ENGINEER who was unable to resolve problem. Gas fire can be operated manually on and off and is safe to use.

 

This fireplace remote and receiver arrived safely and on testing was confirmed to have a faulty channel.  This was found to be due to a faulty 40khz crystal in the receiver.

 

This was replaced and full functionality was restored.

 

Remote Images