GAZCO MERTIK G30 - ZRHSO Remote Control Repair

Job Timeline (Ref 3525-4094)

Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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GAZCO MERTIK G30 - ZRHSO Controller Repair services Customers GAZCO MERTIK G30 - ZRHSO remote control sent for repair we fix GAZCO MERTIK handsets
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GAZCO MERTIK G30 - ZRHSO Remote Repair Details

Manufacturer
GAZCO MERTIK
Model
G30 - ZRHSO
Customer's Fault Description
UP button on remote lights the LED and is received by the receiver and causes the gas fire flame to increase but the DOWN button lights the LED on the remote but is not received by the receiver and does not turn down the gas supply to reduce the flame. All batteries changed and examined by BRITISH GAS SERVICE ENGINEER who was unable to resolve problem. Gas fire can be operated manually on and off and is safe to use.

 

This fireplace remote and receiver arrived safely and on testing was confirmed to have a faulty channel.  This was found to be due to a faulty 40khz crystal in the receiver.

 

This was replaced and full functionality was restored.

 

Remote Images

fireplace remote repair

back of controller 

The above images show the actual remote control sent to us by the customer for professional repair services.