Job Timeline (Ref 3560-4135)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 10-Oct-2018
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 25-Oct-2018
Simmons R2-T3. MG8 -R2-T Remote Repair Details
Manufacturer : Simmons
Model : R2-T3. MG8 -R2-T
Customers Fault Description : both remotes not working at all , just not doing anything
These two adjustable bed controls arrived safely all the way from Australia and on testing on was not responding from any button press and the other was constantly sending a signal wihtou a button press.
The first control was found to be due to a power issue, the cables were replacedd and a resistor was changed which was reading erroneoous. This restore functionality to this control.
The other handset was transmitting due to contamination over the button array. This was cleaned up and the contacts etched back which restored normal functionality.
Please note that the RED LED indicator light is not illuminating when a button is pressed. This is actually normal and the LED is only used to indicate when the battery is low in voltage.
Remote Images
