Willowbrook Remote Control Repair
Job Timeline (Ref 3721-4334)
Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
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All items are customer-owned devices sent to us for professional repair services.
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Willowbrook Remote Repair Details
Manufacturer
Willowbrook
Customer's Fault Description
Some buttons sticking and some not working reliably
This Rise/Recline/ Massage chair controller arrived safely and on inspection 2 issues were found. The first was that the button pads had contamination around them making them "sticky", this was removed using alcohol.
The second issue was more serious, one of the wires had broken internally making functionality intermittent. The cable was cut back 3 inches and spliced back together after the erroneous break was removed.
Remote Images



The above images show the actual remote control sent to us by the customer for professional repair services.