Job Timeline (Ref 4069-4731)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 12-Mar-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 15-Mar-2019
Repair Engineer : Martin Smith
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Mertik Maxitrol G30-ZRRS/ZRHS Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : G30-ZRRS/ZRHS
Customers Fault Description : Intermittent working; will turn the fire on with no problems, but does not turn off with remote. Gas engineer has confirmed remote or receiver at fault, fire is fine.
This gas fire remote and receiver arrived safely and on testing was confirmed to have a faulty down channel. The issue was due to a faulty 40khz crystal in the remote itself. This was replaced which restored full functionality.
The battery cable was also replaced due to the original looking worn.
Remote Images