Job Timeline (Ref 4255-4952)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 15-May-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 21-May-2019
Repair Engineer : Martin Smith
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Verine Vertex FL700NG Remote Repair Details
Manufacturer : Verine Vertex
Model : FL700NG
Customers Fault Description : The remote control has stopped working. When you press any of the buttons, the little yellow light at the top lights up, so you know it's sending the signal to the ignition of the fire to light it up. No matter which buttons you press on the remote, the yellow light doesn't come on at all. We've tried new batteries (quite a few) and it still doesn't work. Please help.
This gas fire remote arrived safely and on testing was confirmed to have faulty buttons.
All buttons were replaced which restored full functionality.
Remote Images