Job Timeline (Ref 4343-5064)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 18-Jun-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 29-Jul-2019
Repair Engineer : Martin Smith
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Satellite Elec (Zhongshan) Ltd ID8 Remote Repair Details
Manufacturer : Satellite Elec (Zhongshan) Ltd
Model : ID8
Customers Fault Description : number 1: off
number 2: nothing
number 3: off and on/off together with hi,med,low
These ventilator controls arrived safely from portugal and on testing were found to be transmitting on most buttons. The signal being emmited was erratic therefore it was concluded that the oscillators were at faulty.
All 3 remotes had their oscillators replaced and the button arrays cleaned of all contaminants. Also 2 screws were missing out of each control meaning hte PCB would raise away from the button pads which could also have caused an issue, these screws were replaced.
The customer is required to test the items fully upon receipt
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