Dometic Heki 4 Remote Control Repair

Job Timeline (Ref 4461-5206)

Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned to Customer
Repair Engineer: Martin Smith

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Dometic Heki 4 Remote Repair Details

Manufacturer
Dometic
Model
Heki 4
Customer's Fault Description
I just bought a campervan with a roof window and can't open it because the remote semms not to work.<br /> I send it to you for electricity checking and button fixing.

 

This Heki remote arrived safely from France and on inspection was found to have a mass of corrosion over much of the PCB (see images).  Also the buttons were open circuit and one had a physically broken button housing.  The battery terminals were corroded and one was broken.

Sadly due to the amount of corrosion a repair is not possible, we can however supply a cloned control (see image).  This clone is priced at the same cost of what the repair would have been.

The payment on this page was to supply a cloned control and not for a repair which is not possible.  The original control will be scrapped.

Remote Images

heki cloned controller

 heki remote control

bad print

bad buttons

more bad print

back of controller 

The above images show the actual remote control sent to us by the customer for professional repair services.