Job Timeline (Ref 4461-5206)

A Timeline of this job can be seen below.

Arrived - 29-Jul-2019
Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 02-Aug-2019
Repair Engineer : Martin Smith
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Dometic Heki 4 Remote Repair Details

Manufacturer : Dometic

Model : Heki 4

Customers Fault Description : I just bought a campervan with a roof window and can't open it because the remote semms not to work.
I send it to you for electricity checking and button fixing.

 

This Heki remote arrived safely from France and on inspection was found to have a mass of corrosion over much of the PCB (see images).  Also the buttons were open circuit and one had a physically broken button housing.  The battery terminals were corroded and one was broken.

Sadly due to the amount of corrosion a repair is not possible, we can however supply a cloned control (see image).  This clone is priced at the same cost of what the repair would have been.

The payment on this page was to supply a cloned control and not for a repair which is not possible.  The original control will be scrapped.

Remote Images