Job Timeline (Ref 4486-5235)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 25-Jul-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 29-Jul-2019
Repair Engineer : Martin Smith
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Cyrus commander 049cr Remote Repair Details
Manufacturer : Cyrus commander
Model : 049cr
Customers Fault Description : Some buttons worked, namely power, volume buttons, store and function selector keys. Other buttons would work intermittently. NOW all buttons are inoperative.
This Cyrus controller arrived safely and on testing was confirmed not to be responding on any button press.
This was due to a faulty IR LED, this was replaced which restored functionality to most buttons. There was then found that the button array had worn down. Much of the print was reworked using conductive paint. This restored full functionality.
Remote Images
