Job Timeline (Ref 4493-5242)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 06-Aug-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 23-Aug-2019
Repair Engineer : Martin Smith
LinkedIn
Facebook
Ultraframe Remote Repair Details
Manufacturer : Ultraframe
Customers Fault Description : This controller is only used to open and close the roof vents in a conservatory. The controller cover is cracked and damaged around the 2 buttons, originally the vents kept opening only, but now the unit will only operate if you manipulate the PCB/battery, but the vents will now open and close.
This vent controller arrived safely and on testing a couple of buttons were intermittent in operation, this was due to contamination within the button array. The array was peeled back and the button pads cleaned.
A protective sheeting was placed over the button array to give some protection against further moisture contamination.
Remote Images
