Denon RC 1117 (1146) Remote Control Repair

Job Timeline (Ref 4514-5267)

Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Denon RC 1117 (1146) Remote Repair Details

Manufacturer
Denon
Model
RC 1117 (1146)
Customer's Fault Description
I dropped the remote control. The on button is not working on the front nor the other "Main on" button inside the back flap. I cannot therefore switch on the receiver with the remote. When the receiver is on, none of the remote buttons work, for example the volume, input change on the front and sound dynamics ones inside the back flap.

 

This Denon remote arrived safely and the facia door and IR led cover was detached and on testing was confirmed to have some buttons not functioning.  This is normal functionality as the device selector switches do turn off / on certain function / buttons dependent on their position.

The problem was that one of the switch sliders was not seated correctly on the switch shaft (probably due to it being dropped). This meant that even when sliding the switch to choose a different device it would not "electronically" switch.

The switch slider was refitted along with the led cover and facia door.  Now when a device is selected it switches between devices as per normal.

Remote Images

 denon remote repair

back of controller 

 

The above images show the actual remote control sent to us by the customer for professional repair services.