Berkline 3402HR Remote Control Repair

Job Timeline (Ref 4520-5274)

Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Berkline 3402HR Remote Repair Details

Manufacturer
Berkline
Model
3402HR
Customer's Fault Description
The chair close button is refusing to work. It was fine, then last night it suddenly started to jerk, closing the chair by millimeters on each press of the button then it gave up all together so the chair is currently stuck in the reclined position. I unplugged the remote to check the connection but all looks ok and suspect the connection between the button and the electronics below in the handset. Found you so please can you fix it as a quick internet search shows these aren't available anymore from the few suppliers in the US. Please help me!!!!

 

This reclining chair controller arrived safely and on inspection the plug for the cable had broken away from the PCB (see image).

The plug was resoldered back into position and hot melt glue was used to reinforce the cable in place.

Remote Images

berkline remote repair

broken plug 

The above images show the actual remote control sent to us by the customer for professional repair services.