Job Timeline (Ref 4560-5324)
A Timeline of this job can be seen below.
Magical Remote Repair Details
Manufacturer : Magical
Customers Fault Description : Neon on remote does not work and buttons sometime slow to respond and need repeated pushes
This control and receiver arrived safely and on testing the remote was faulty and also the receiver had signs of a battery leakage / corrosion in the battery block.
The remotes buttons were replaced as well as the batter lead which restored normal functionality.
The battery block in the receiver was replaced as a precaution.
Fireplace Controller Testing Video
Remote Control Repair Testing Video