Job Timeline (Ref 4560-5324)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 17-Aug-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 20-Aug-2019
Repair Engineer : Martin Smith
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Magical Remote Repair Details

Manufacturer : Magical

Customers Fault Description : Neon on remote does not work and buttons sometime slow to respond and need repeated pushes


This control and receiver arrived safely and on testing the remote was faulty and also the receiver had signs of a battery leakage / corrosion in the battery block.

The remotes buttons were replaced as well as the batter lead which restored normal functionality.

The battery block in the receiver was replaced as a precaution.

Fireplace Controller Testing Video

Remote Control Repair Testing Video

Remote Images

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