Job Timeline (Ref 4680-5480)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 03-Oct-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 07-Oct-2019
Repair Engineer : Martin Smith
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Canton DM50 Remote Repair Details
Manufacturer : Canton
Model : DM50
Customers Fault Description : Remotes not working anymore. I have changed battery several times, restarted the DM50 several times but there is no connection between remote-control and soundbar. The soundbar is working as always but without control.
This soundbar control arrived safely from Sweden and on testing some of the buttons were non responsive.
When opened the issue was found to be due to contamination over some of the buttons and PCB array. This was cleaned up and new conductive button caps fitted which restored full functionality.
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