Job Timeline (Ref 4699-5502)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 25-Sep-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 30-Sep-2019
Repair Engineer : Martin Smith
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B&Q Electric Fire ldbl2000a-dd5r Remote Repair Details
Manufacturer : B&Q Electric Fire
Model : ldbl2000a-dd5r
Customers Fault Description : buttons stopped working properly and were being abit hit or miss if they worked but now the remote control has stopped, no lights going on when buttons are being pressed
This electric fire control arrived safely and on testing was found to be dead. This was caused by a faulty oscillator, this was replaced which restored functionality but the power button was "sluggish".
This was due to contamination over the button contacts and pad array (see image), this was cleaned up and full functionality was restored.
Remote Images