B&Q Electric Fire ldbl2000a-dd5r Remote Control Repair

Job Timeline (Ref 4699-5502)

Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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B&Q Electric Fire ldbl2000a-dd5r Remote Repair Details

Manufacturer
B&Q Electric Fire
Model
ldbl2000a-dd5r
Customer's Fault Description
buttons stopped working properly and were being abit hit or miss if they worked but now the remote control has stopped, no lights going on when buttons are being pressed

 

This electric fire control arrived safely and on testing was found to be dead.  This was caused by a faulty oscillator, this was replaced which restored functionality but the power button was "sluggish".

This was due to contamination over the button contacts and pad array (see image), this was cleaned up and full functionality was restored. 

Remote Images

 fire remote repair

contaminated print

back of controller 

The above images show the actual remote control sent to us by the customer for professional repair services.