Job Timeline (Ref 4729-5540)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 02-Oct-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 07-Oct-2019
Repair Engineer : Martin Smith
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Nrg Automation TXP868N013 Remote Repair Details
Manufacturer : Nrg Automation
Model : TXP868N013
Customers Fault Description : The top button on the remote control has to be pressed very hard to open the garage door. I can't open the door with the remote, but my husband and son can. Please can you fix it?
This garage door controller arrived safely and on testing the top button was confirmed to be sluggish.
This was due to contamination built up over the contacts of the button and pad. Both were cleaned up with alcohol and full functionality was restored.
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