Job Timeline (Ref 4735-5547)


All repairs are fixed price at £20 plus postage
Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 10-Oct-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 28-Oct-2019
Repair Engineer : Martin Smith
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MERTIK MAXITROL G30-ZRHSO Remote Repair Details

Manufacturer : MERTIK MAXITROL

Model : G30-ZRHSO

Customers Fault Description : ‘turn up heat’ control working but has weak signal but ‘turn down heat’ control has little or no signal to receiver unit. same issue as last year - this was sent this for repair in september 2018.

 

This fireplace remote and receiver arrived safely and on testing was confirmed to have a faulty channel, the channel fault would randomly "switch" i.e. one min it would be a faulty up channel and then it would change to a faulty down channel.

This fault would disappear whenever a meter was touched to any component making fault diagnosis very difficult.

Eventually after a few weeks of testing from cold it was found that a capacitor was erroneous.  This was replaced and then the item retested over a week and sturdy functionality was found.

Remote Images

 mertik rmeote and receiver repair

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