MERTIK MAXITROL G30-ZRHSO Remote Control Repair
Job Timeline (Ref 4735-5547)
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MERTIK MAXITROL G30-ZRHSO Remote Repair Details
Manufacturer
MERTIK MAXITROL
Model
G30-ZRHSO
Customer's Fault Description
‘turn up heat’ control working but has weak signal but ‘turn down heat’ control has little or no signal to receiver unit. same issue as last year - this was sent this for repair in september 2018.
This fireplace remote and receiver arrived safely and on testing was confirmed to have a faulty channel, the channel fault would randomly "switch" i.e. one min it would be a faulty up channel and then it would change to a faulty down channel.
This fault would disappear whenever a meter was touched to any component making fault diagnosis very difficult.
Eventually after a few weeks of testing from cold it was found that a capacitor was erroneous. This was replaced and then the item retested over a week and sturdy functionality was found.
Remote Images

The above images show the actual remote control sent to us by the customer for professional repair services.