Job Timeline (Ref 4743-5558)


All repairs are fixed price at £20 plus postage
Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 09-Oct-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-Oct-2019
Repair Engineer : Martin Smith
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Kindler, Proclaim HE, log effect fire KPHL**RN Remote Repair Details

Manufacturer : Kindler, Proclaim HE, log effect fire

Model : KPHL**RN

Customers Fault Description : REMOTE CONTROL NOT WORKING

 

This fire remote arrived safely and on inspection the remote was loose and missing its mounting screw.  The battery cable was broken and also a mounting pin for the PCB was missing.  The battery cable was replaced and the PCB glued firmly back into position and then the fixing screw was replaced.

Full functionality was restored.

Remote Images

 mertik remote repair

broken battery cable

side of controller

back of remote