Qantec RCQ-100 - QT5505LEDBC Remote Control Repair

Job Timeline (Ref 4795-5621)

Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Qantec RCQ-100 - QT5505LEDBC Remote Repair Details

Manufacturer
Qantec
Model
RCQ-100 - QT5505LEDBC
Customer's Fault Description
No function - buttons dont have any affect. No obvious liquid damage. Remote will likely require board work - not just cleaning so please confirm you carry this kind of thing out

 

This TV remote arrived safely and on adding a power source the red visible LED was lit without a button being pressed.  No response could be obtained from any button.

After as short period the red led would go off and again no response could be found from the buttons except for a random blip.  Removing the batteries and refitting them would also give a "blip" from the IR led.

On opening a full component test was carried out but all read as fine.  It was almost classed as beyond repair but as a precaution the IC was removed to check for any contamination / corrosion under it.  When refitted back into place the item sprung to life.  It would appear that at least one of the solder joints on the IC was bad. 

Remote Images

 qantec remote repair

inside the control

back of remote 

 

The above images show the actual remote control sent to us by the customer for professional repair services.