Gazco 8381 Remote Control Repair

Job Timeline (Ref 4816-5645)

Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Gazco 8381 Remote Repair Details

Manufacturer
Gazco
Model
8381
Customer's Fault Description
This belongs to my Mum (92 years), who describes the remote control unit as 'unresponsive, and makes a funny noise. Often takes a long time to get it to actually light the fire.'We have changed the battery, but problem persists.

 

This fireplace control arrived safely and on testing was found to have a couple of issues, the first was a damaged battery cable and the second issue was that two of the buttons had collapsed.

All three buttons were replaced as well as the battery cable which restored full functionality.

Remote Images

 gazco remote repair

broken battery cable

back of controller 

The above images show the actual remote control sent to us by the customer for professional repair services.