Job Timeline (Ref 4820-5649)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 25-Oct-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 30-Oct-2019
Repair Engineer : Martin Smith
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MER TIC MAXITROL G30-ZRHDO Remote Repair Details
Manufacturer : MER TIC MAXITROL
Model : G30-ZRHDO
Customers Fault Description : Remote doesn’t operate receiver, if I hold it touching the infar remote to the receiver it works. Reading one of your reviews, it would appear to of lost its signal strength. I will send both remote & receiver.
This fireplace control and receiver arrived safely and on testing the remote itself was not transmitting on either channel. This was due to a faulty ultrasonic transducer in the handset itself.
This was replaced which restored full functionality.
The receiver was found not to be faulty and functioning as normal.
Remote Images
