Job Timeline (Ref 4920-5772)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 13-Nov-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 18-Nov-2019
Repair Engineer : Martin Smith
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Mertik Maxitrol G30-ZRHTT-Z237 Remote Repair Details

Manufacturer : Mertik Maxitrol

Model : G30-ZRHTT-Z237

Customers Fault Description : Remote control will not turn fire off or control the temperature when in auto. It will stil turn the fire on when in Auto or manual. The timer function turns the fire on but does not turn it off.


This control arrived safely and on testing was confirmed not to have any signal being emitted from the down channel.

This was due to a faulty 40khz crystal, this was replaced which restored full functionality.

Fireplace Controller Testing Video

Remote Control Repair Testing Video

 Remote Images

 mertik remote repair

back of controller