Job Timeline (Ref 4959-5819)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 25-Nov-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 27-Nov-2019
Repair Engineer : Martin Smith
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Burley Remote Repair Details
Manufacturer : Burley
Customers Fault Description : Remote not linking to fireplace, Cover comes off and button on top of remote is loose
This Burley remote arrived safely from Malta and on testing was confirmed to be dead.
This was caused by two issues, the first was a faulty button and the other was a faulty red led, both were replaced which restored full functionality. (please note a green LED was fitted instead of a red due to lack of parts, this doesn't effect functionality)
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