Brilliant Slab 16 Remote Control Repair
Job Timeline (Ref 5058-5932)
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Brilliant Slab 16 Remote Repair Details
Manufacturer
Brilliant Slab 16
Customer's Fault Description
The errors are not consistent. But the on switch does not operate the fire at all. The combination of two buttons seems to work to switch the unit off. The fire does however operate using the buttons located behind the front panel.
Remote Fixer Repair Response
This fireplace controller arrived safely and on testing was confirmed to have faulty buttons.
All four buttons were replaced which restored full functionality.
Remote Images

The above images show the actual remote control sent to us by the customer for professional repair services.