Brilliant Slab 16 Remote Control Repair

Job Timeline (Ref 5058-5932)

Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Brilliant Slab 16 Remote Repair Details

Manufacturer
Brilliant Slab 16
Customer's Fault Description
The errors are not consistent. But the on switch does not operate the fire at all. The combination of two buttons seems to work to switch the unit off. The fire does however operate using the buttons located behind the front panel.
Remote Fixer Repair Response

 

This fireplace controller arrived safely and on testing was confirmed to have faulty buttons.

All four buttons were replaced which restored full functionality.

Remote Images

 brilliant slab rmeote repair

back of controller 

The above images show the actual remote control sent to us by the customer for professional repair services.