Job Timeline (Ref 5163-6059)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 03-Jan-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 03-Jan-2020
Repair Engineer : Martin Smith
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Samsung A0710200 Remote Repair Details
Manufacturer : Samsung
Model : A0710200
Customers Fault Description : Used to cut out at random intervals and not work. Now does not work at all. Tried replacing batteries. Red sensor light flashes when you put new batteries in and then nothing. Have left batteries out.
Remote Fixer Repair Response (see below) :
This Samsung remote arrived safely and on testing was only transmitting on the standby button and the LED would flash all the time.
At first it was thought that a button contact was shorted so the control was opened and all of the button array and corresponding pads were cleaned up but the issue remained whereby it would only transmit using the standby button
After a thorough search it was found that the "coding" was scrambled meaning that the remote was not "programmed" properly. The control was reset which then showed that all buttons would transmit an infra red signal (see testing video)
IMPORTANT - This remote will need to be re-paired with the customers television by the customer. (See Repairing video below for the simple instructions on how to do this)
Re-pairing instructions
Remote Images
REF 20-1-20