Job Timeline (Ref 5301-6214)


Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 30-Jan-2020
Remote Inspected
No Fault Found
Postage Payment Received
Returned - 05-Feb-2020
Repair Engineer : Martin Smith
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Gazco GC0131 Remote Repair Details

Manufacturer : Gazco

Model : GC0131

Customers Fault Description : The 'flame up' and 'flame down/stand by' buttons do not work.

Remote Fixer Repair Response (see below) :

 

This fireplace control arrived safely and on inspection the battery cover was missing, also the top of the remote was split apart due to broken fixing pins (this was glued back together.

On testing the remote was found to be transmitting on both the up and down channel.

The item was opened to test for any issues but no fault could be replicated.  It may be possible that the remote needs repairing with its receiver or the receiver may be at fault.  Please double check the batteries in the receiver and replace with new ones before attempting to re-pair the items.  

Fireplace Controller Testing Video

Remote Control Repair Testing Video

Remote Images

mertik remote repair

back of controller