Job Timeline (Ref 5328-6240)
A Timeline of this job can be seen below.
Mertik Maxitrol ZRRS receiver and G30 - ZRHSO Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : ZRRS receiver and G30 - ZRHSO
Customers Fault Description : The down button on remote does not work. Can turn gas up but can’t turn it down. Sometimes get a little bit of engagement when pressing down button but basically doesn’t work.
Remote Fixer Repair Response (see below) :
This remote and receiver arrived safely and on inspection the battery compartment in the receiver had visible signs of corrosion / leakage from faulty batteries (see image).
On testing the down channel was erratic. The batter housing was replaced and the 40khz crystal replaced in the receiver which restored full functionality.
No issue could be found with the remote itself.
Please only insert quality batteries in both the remote and handset to reduce the risk of another battery leak.
Fireplace Controller Testing Video
Remote Control Repair Testing Video